We are so confident in the quality of our products that if any item doesn't meet your expectations you may return it for whatever reason within a 14 day period.
We ask that should you require to return any items they have been unused, in perfect condition with the original packaging still intact. Customers must return goods at your own cost and must obtain proof of return from their carrier.
A refund of the full amount of the order, (excluding delivery cost) will be made upon receipt of the goods at ‘Handles at Heart’, at the latest within 14 days.
Should any return be made after 14 days, a 25% restocking fee will apply. We will not accept any returns after 30 days unless the goods are faulty.
Get in Touch
Please get in touch with us if you would like to make a return.