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Delivery Policy

Orders are despatched weekdays and any orders placed over the weekend (or on a Bank Holiday) will be processed on the next available working day.
For all products, we aim to deliver your order to you within 1-2 working days..

 

Delivery Charges

Delivery within UK Mainland (excludes Northern Ireland, Scottish Highlands & Channel Isles)

FREE standard delivery on orders over £75
£8.95 for orders under £75

Delivery to Northern Ireland and the Republic of Ireland
£25.00 per order

Delivery to Scottish Highlands and Channel Isles
£25.00 per order

 

Urgent Next Day Delivery

The option for urgent next day delivery before 12 noon is available.

Please select this option at checkout on the billing page.
The cost of this service is £20.00 per order.

Please note orders MUST be received by 1pm for urgent next day delivery.

Urgent next day delivery is not available for outside UK Mainland.

Please note: We do not recommend booking any joiner/tradesperson to complete work that is dependent on our delivery until you have received and checked the products. We cannot be held responsible for any costs incurred.

 

Alternative Delivery Address

If you choose to have your order delivered to an alternative address to the billing address, fill in the delivery address box with these details when placing your order. Please make sure that there will be someone present at delivery address to sign for the delivery. All orders require signature on delivery. We are unable to deliver to Post Office or Other Boxes as our carrier requires signature on delivery. The goods will not be delivered unless they are signed for.

 

Delivery Status

Once your order has been dispatched, you will receive an email with tracking information.
You will need to use the link provided by APC to follow the parcel on the day of delivery.

 

Failed Delivery Attempts

If our carriers are unsuccessful on the first attempt, they will leave a card and contact number for you to re-arrange a delivery date suited to you. If the parcel is not collected or delivered after a period, the package will be returned to us.