Call for Technical Advice: 01384 254015

Returns Policy

We are so confident of the quality of our products that if any item does not meet your expectations you may return it for whatever reason within a 14 day period. We ask that should you require to return any items they have been unused, in perfect condition with the original packaging still intact. Customers must return goods at your own cost and must obtain proof of return from their carrier. Refund of the full amount of the order, Excluding delivery cost will be made as soon as possible after goods are received at ‘Handles at Heart’, at the latest within 14 days. Should any return be made after 14 days, a 25% restocking fee will apply, no returns after 30 days will be accepted.


To return a product/s under this returns policy please contact us on 01384 254015.